PASSENGER INFORMATION
THE NEWLY completed Downtown Transit Center against the backdrop of
Burlington, Vermont.
Passenger Information
In an eff ort to improve passenger
communication, information
screens have been placed inside
the DTC and along the boarding
platform. GMT partners
with local Burlington Telecom
to off er free, gigabit-capable Wi-
Fi throughout the entire facility.
In conjunction with the opening
of the DTC, GMT launched a
bus AVL system. Each GMT bus
is equipped with a tablet and
RouteMatch soft ware. With the
launch, transit vehicles are able to
push real-time arrival times and
schedule information directly to
passengers’ mobile phones.
Passengers using RouteShout
2.0 are able to fi nd information
by specifi c stop, route or schedule
and if they are unsure of their
exact location, there is a “Locate
Me” feature that will use GPS to
show the closest 10 transit stops.
Users are able to make stops and
locations “Favorites” for quick
access later.
Th is fall, RouteMatch soft -
ware on GMT transit vehicles
will be able to “speak” to the
bus bay signs at the DTC, better
assisting passengers in locating
their bus.
22 | Mass Transit | MassTransitmag.com | JULY/AUGUST 2017
Plans for the Future
At the beginning of the year,
GMT began a Comprehensive
System Analysis for all fi ve
regions. Th e year-long study
will help identify ways to better
match service with current
needs, make service simpler,
more direct, faster and more
convenient. It will also better integrate
urban and rural services.
Th is is the fi rst time that GMT
has conducted a comprehensive
eff ort of this type.
A full assessment of the GMT
fare structure will be conducted
as part of the CSA.
With advancements in mobile
technology and farebox improvements,
GMT could eventually
provide a seamless regional
fare option.
“I am always impressed by my
staff at GMT,” said GMT General
Manager Mark Sousa. “Th ey are
always bringing out-of-the-box
ideas to the table, and their commitment
to embrace technology
helps move big projects forward.
Th e future looks very bright for
our agency.”
Jamie Smith is the marketing and
public affairs manager at Green
Mountain Transit.
GREEN
MOUNTAIN
TRANSIT
General
Manager
Mark A.
Sousa.
GREEN
MOUNTAIN
TRANSIT
Marketing
and Public
Affairs
Manager
Jamie L.
Smith.