12 How to manage
technicians through
maintenance process
changes
Change management helps fleets implement process
changes with minimal operational disruption.
» Find maintenance ‘problem-spots’ in a fleet using
management software
4 Fleet Maintenance | November/December 2018
CONTENTS / NOVEMBER/DECEMBER 2018
FEATURES DEPARTMENTS
20 VEHICLES
Improve efficiency with
trailer aerodynamics
Reducing aerodynamic drag on the
trailer can translate to improved fuel
economy and operational efficiency.
26 IN THE BAY
What’s your engine
aftertreatment service
plan look like?
Stop avoiding aftertreatment
service and face it head on by asking
the right questions and following
proper procedures.
» Parts of the aftertreatment
system explained
34 SHOP OPERATIONS
Setting up a fleet
maintenance facility to
service natural gas vehicles
Safe and efficient servicing of this
vehicle type requires maintenance
facility modifications that address the
properties and potential safety risks
of natural gas.
» CNG and LNG: different, but the
same
» Natural gas comes naturally to UPS
44 TRAINING
What did we learn from this year’s
TMCSuperTech?
By George Arrants
K&D TECHNICAL INNOVATIONS
On the cover: Photos courtesy of Paccar
8 UPTIME
Review your pre-trip inspection
process
48 FLEET PARTS
& COMPONENTS
What’s new in products for more
efficient fleet operation.
54 TOOLS & EQUIPMENT
A roundup of the latest tool
and equipment offerings.
61 CLASSIFIEDS
Want to contribute? Contact us at
editor@VehicleServicePros.com
» COVER STORY
40 MANAGEMENT
Another approach to
problem-solving
By Joel Levitt
SPRINGFIELD RESOURCES
46 DIAGNOSTICS
Critical aspects of servicing the
diesel particulate filter
By Michael Flink
AUTEL
42 POWERTRAIN
Tips for cold weather coolant
maintenance in heavy duty vehicles
By Collin Dilley
PRESTONE PRODUCTS CORPORATION
62 GUEST EDITORIAL
Six critical factors that cost
fleets money
By Paul Tatarchuk
MICHELIN
VIEWS FROM T HE E XPERTS
20
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