| Cover Story PART 2 OF A TWO-PART PROCEDURES SERIES Point of use POU is a targeted application of the 5S By David A. Kolman, Editor How to facilitate quicker, more efficient work workplace organization methodology to reduce waste and optimize productivity by creating a quality work environment that is arranged in a clean, efficient and safe manner and uses visual management to achieve more consistent operational results. This can be seen in the before and after photos of this shop’s frame repair area. Photos courtesy of PPG Industries Before After Ever wonder how much time technicians spend walking around the shop? Trips to get a tool, to get some supplies, to look for and retrieve parts. Trips for any number of reasons. How long does each of these trips take? One minute? Two? Five or more? Consider how many times each day each technician makes all of the aforementioned trips. Multiply the number of trips by the time required and it adds up quickly. Is your shop making any money during any of these trips? Unless technician hands are actually “on the vehicle” repairing it, probably not. To maximize the use of valuable technician time, shops need to figure out ways to keep their technicians’ hands on the vehicle, says David Knapp, senior manager business, solutions, for PPG Industries (www.ppg.com), a global supplier of paints, coatings, optical products, specialty materials, glass and fiberglass. “One way of doing this is through incorporating Point of Use (POU) throughout the workplace,” he explains. “Just think of this as having all the right stuff where technicians need it. If it is something used frequently for a task or repair project, there is never a need to walk very far, if walking is even required.” SEVEN DEADLY WASTES Point of Use is a targeted application of the 5S workplace organization methodology to have the right tools and supplies in the right place The whitepaper, 5 reasons every company needs good standard operating procedures, can be found at www. VehicleServicePros.com/12167938. Continued page 14 12 FLEET MAINTENANCE ❚ APRIL 2016 ❚ VehicleServicePros.com
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