Published by SouthComm Business Media, Inc PO Box 803 • 1233 Janesville Ave Fort Atkinson, WI 53538 920-563-6388 • 800-547-7377 Vol. 20, No. 3 FLEET MAINTENANCE Larry M. Greenberger Group Publisher lmg@vehicleservicepros.com Tom Neil Publisher tneil@vehicleservicepros.com David A. Kolman Editor david@vehicleservicepros.com Mike Schmidt Managing Editor mike@vehicleservicepros.com Mattie Gorman Associate Editor mattie@vehicleservicepros.com Josh Smith Assistant Editor josh@vehicleservicepros.com PRODUCTION Erin Brown Graphic Designer Wes Gray Production Manager wes@vehicleservicepros.com Steve Swick Production Director ADVERTISING REPRESENTATIVE Mike Eager Multi-Media Account Executive 262-473-9212 TOOL AND EQUIPMENT ACCOUNT MANAGERS Cortni Jones Multi-Media Account Executive - East 920-568-8391 Kylie Hirko Multi-Media Account Executive - West 920-563-1666 Diane Braden Multi-Media Account Executive - Midwest 920-568-8364 CLASSIFIED ADVERTISING Kaylee Kidd 920-568-8362 LIST RENTAL Elizabeth Jackson Account Executive, Merit Direct LLC ejackson@meritdirect.com 847-492-1350 ext. 18 ADMINISTRATION Yvonne Sletten Administrative Assistant CIRCULATION Sue Hanson Audience Development Manager SOUTHCOMM, INC. Chris Ferrell CEO Ed Tearman CFO Blair Johnson COO Gloria Cosby EVP Aviation, Technology and Transportation Larry Greenberger Group Publisher/Transportation Lester Craft Director of Digital Business Development Gerry Whitty VP Marketing Eric Kammerzelt VP Technology Curt Pordes VP Production Operations SUBSCRIPTION CUSTOMER SERVICE 877-382-9187; 847-559-7598 Circ.fleetmag@omeda.com PO Box 3257 • Northbrook IL 60065-3257 ARTICLE REPRINTS For reprints and licensing please contact Brett Petillo at Wright’s Media 877-652-5295, ext. 118 or bpetillo@wrightsmedia.com. Fleet Maintenance (USPS 020-239; ISSN 2150-4911print; ISSN 2150-492X) is published 10 times a year in February, March, April, May, June, July, August, September, October, and December by SouthComm Business Media, LLC. 1233 Janesville Avenue, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538 and additional mailing offices. POSTMASTER: Send address changes to Fleet Maintenance, PO Box 3257, Northbrook, IL 60065-3257. Canada Post PM40612608. Return undeliverable Canadian addresses to: Fleet Maintenance, PO Box 25542, London, ON N6C 6B2. Subscriptions: Individual subscriptions are available without charge in the U.S. to qualified subscribers. Publisher reserves the right to reject non-qualified subscriptions. Subscription prices: U.S. $46 per year, $88 two year; Canada/ Mexico $67 per year, $124 two year; All other countries $98 per year, $185 two year. All subscriptions payable in U.S. funds, drawn on U.S. bank. Canadian GST#842773848. Back issue $10 prepaid, if available. Printed in the USA. Copyright 2016 SouthComm Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recordings or any information storage or retrieval system, without permission from the publisher. SouthComm Business Media, LLC does not assume and herby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant, either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions offered by the authors of said articles. APRIL 2016 | Contents 8 16 20 24 COVER STORY 8 How to drive performance improvement and increase shop organization A two-part series on how processes can help consistently achieve desired results. FEATURES 16 HEAVY DUTY The good and bad of diesel particulate filter regenerations Regenerations help combat trapped contaminants but can be a symptom of a significant maintenance issue. 20 MEDIUM DUTY Prepare for lift off What to consider when spec’ing liftgates. 24 LIGHT DUTY Are electric vehicles a good buy? How to determine if these alternatives to conventionally fueled vehicles make sense. DEPARTMENTS 6 UPTIME Do you fear making mistakes and failing? 28 LUBRICATION Filter modules and cartridges. 30 INDEPENDENT SHOPS Best practices for resolving conflicts between fleet and service providers. 31 TRAINING Seize the day, the moment, the opportunity. 32 REMAN/REPOWER/REBUILT Time to rethink propane autogas conversions. 34 MANAGEMENT How do you judge true vehicle costs? 35 FLEET PARTS & COMPONENTS What’s new in products for more efficient fleet operation. 38 TOOL & EQUIPMENT A roundup of the latest tool and equipment offerings. 45 CLASSIFIEDS Product and service offerings. 46 GUEST EDITORIAL It doesn’t take long for corrosion to damage an electrical connection. PRODUCT GUIDE A resource directory of products, services, tools, shop equipment and much more. INDUSTRY NEWS The latest news, developments and trends impacting the industry. RESOURCE LIBRARY An information center of reports, whitepapers, reference material and more. Cover photo courtesy of TA/Petro The online Media Center covers a range of topics through videos, webcasts and whitepapers. VehicleServicePros.com/media-center 4 FLEET MAINTENANCE ❚ APRIL 2016 ❚ VehicleServicePros.com
Fleet_Maintenance_April_2016
To see the actual publication please follow the link above