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42 | Mass Transit | MassTransitmag.com | SEPTEMBER/OCTOBER 2018
Fact:
Arnold is
spearheading
the Office of
Planning’s 18
for 18 efforts to
motivate staff
and track status
of key initiatives.
MassTransitmag.
com/12424998
and automate pieces of the process.
Under Arnold’s lead, the Offi ce successfully
applied for Federal Transit Administration
(FTA) and Federal Railroad
Administration (FRA) grants, including:
positive train control for the MARC
Train, bus mini mid-life overhaul, bus
hybrid battery replacement, and MDOT
MTA “Beyond the Bus Stop.” Arnold’s
innovation in the fi eld doesn’t end there.
She currently leads MDOT MTA’s asset
management program. Th rough her
work on asset management, she realized
that there was an opportunity to work
with other MDOT agencies.
HOLLY ARNOLD HAS AN EXTENSIVE
working knowledge of both the agency
and the industry, and she actively works
to make transit better. She is willing to
jump in and help out with any task and
no job is too small for her to take and
make successful.
During the MDOT MTA’s Metro
SubwayLink four-week emergency shutdown,
Arnold worked with her team in
the Offi ce of Planning to mobilize transit
ambassadors placed at strategic locations
to assist riders. Arnold spent multiple
hours acting as a transit ambassador herself,
standing outside in the cold winter
temperatures to assist passengers. She
was in constant contact with the chief
operating offi cer to assist in the smooth
operations of the shuttle service.
Arnold has also spearheaded consistent
improvements in the Offi ce of
Capital Programming. When she started
in the Capital Programming division at
MDOT MTA, the invoicing process was
incredibly tedious and manual. Arnold
worked with colleagues to better understand
the process, make improvements,
“... I’m incredibly proud of the team that we’ve put together
and the projects that we are continuing to advance for the
agency. This includes over 200 outreach events, managing
a complex TIGER project, organizing three separate Transit
Ambassador efforts, successfully applying for multiple
discretionary grants, expanding our technical assistance
capabilities for Locally Operated Transit Systems, and
delivering the largest ever MDOT MTA capital budget, all
while maintaining a high energy pace for the office.”
Holly Arnold
Director of
Planning and
Programming
Maryland
Department of
Transportation
(MDOT)
Maryland Transit
Administration
(MTA)
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