MGX Copy’s fi rst location in San Diego, California.
model has made us one of the quickest
to have a responsive digital platform
and excellent website.
PN: How has your Millennial
outlook infl uenced the
way you approach leading your
business?
LC: If we were a traditional off set
printer, we would be operating from
a place of “this is how it should be.”
Being a print shop staff ed and led by
Millennials helps us look at the world
a little diff erently. When we started,
we invested in a soft ware team so
our entire platform is proprietary. We
built it in-house here internally at our
own company. It doesn’t matter what
you order, you can expect it at your
doorstep in two days. We understand
expediency. We understand effi ciency,
and we operate with that mindset.
It’s not just adapting to a situation. Of
course people want it sooner. Of course
soft ware is important. We respond
to how the world is today, not how it
should be or how it was before. MGX
Copy is state-of-the-art. You do need to
be agile to respond to market.
PN: Are there any disadvantages
you’ve experienced as
a Millennial?
LC: A learning curve would have
been good but I’m not sure if there’s
any disadvantage because our business
model is so diff erent. We know
we’re disruptive. We know we do
things diff erently. We are competitive.
PN: What is the culture like
at your company and how has
being a Millennial infl uenced
it?
LC: Our culture is very unique. We
modeled ourselves probably closer
to Silicon Valley than the traditional
manufacturer. We follow all the
manufacturing principles but culture,
team-building, how open we are with
employees, business plans, is very
similar to a start-up environment.
Leadership talks to every person in
the company, sits down with them,
and shows them “here’s what we
accomplished last year, here’s what we
want to accomplish in the future.” We
operate with major transparency, we
throw huge events like town halls and
parties. We share the updates, what’s
coming up, what’s next. Instead of a
rigid top-down pyramid structure, we
strive to have 1:1 transparency. I want
to help our employees so they can
help our customers. I believe I should
be able to support my team so that
my team has everything they need to
support our clients.
PN: What is MGX Copy’s
mission statement?
LC: It’s simple. “Big things start here.”
Whether it’s just printing or coming up
with consultation and marketing, we
want to do what we can for our clients
and we feel good standing behind that.
PN: What has been a unique
distinguishing factor in MGX
Copy’s success?
LC: I’ve never tried to take an old
business model and make it fi t a new
market or new era. I’ve always been
an entrepreneur, I love trying new
things and bringing something useful
to the marketplace. What I’ve really
noticed over these years is that being
an entrepreneur is a cool thing these
days. People work twice the number
16 Printing News December 2017 PrintingNewscom
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