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www.VehicleServicePros.com AUGUST 2018 PROFESSIONAL TOOL & EQUIPMENT NEWS 41
and more consistent.
• After implementing a system,
sales usually improve.
Since digital inspections are an evolving
technology, I would urge you to find
out more about each system that is available.
Some of the things to consider before
purchasing a system are:
• What does the system cost?
• Does the system communicate seamlessly
with your SMS?
• Is the system cloud-based or hosted
on your computer?
• What developments are they currently
working on and are they
included in the price?
• What scan tools will communicate
with the system?
• What types of hand-held devices
are used with the system, Android
or iOS?
When it comes to implementing a digital
inspection system in most shops, each
of the vendors I spoke with had the same
comment: shop owners and technicians
who utilize all features available see a substantial
increase in sales relative to those
who use just a few features. Nevertheless,
all users will gain benefits by performing
digital inspections.
Each of the vendors I spoke with had
the same comment about implementing a
system in most shops; there are users that
utilize all of the features, and their sales
increases are substantial. There are also
some shops that just use a small amount
of the available features and their sales do
not increase as much as those who use all
of the features, but all users will gain benefits
by performing digital inspections.
I would also suggest checking with
your SMS provider to see what system will
work well with your management system,
as well as which scan tools will allow communication
from pre- and post-scans.
I am sure that each of you has an idea
of what your individual customers want
from you, and how you want to operate
your business. Sometimes a product or a
way of doing business comes along that
just does not sound right for you or your
customers, and you avoid implementing
it. When it comes to documenting inspections
and providing the results to your
customers, it is quickly becoming necessary
and will be the norm, rather than the
exception. I would urge you to consider
obtaining a system and implementing it
in a way that follows your business model,
while allowing you to communicate with
your customers better and more efficiently
than you currently are able to.
Finally, take the opportunity to attend
trade shows, such as the upcoming
AAPEX show in November, to see available
products first-hand and to check with
other vendors to find new products that
are being released.
Denso's VehicleMRI in use on-site.
Photo by Denso
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