New Capabilities for the Financial, Insurance, BService Bureau & Telecom Industries ÖWE SYSTEC’s (Booth 1931) high-performance inserting system, Fusion Cross, has continued to evolve with market driven features that encompass the specialized requirements of the financial, insurance, service bureau, and telecom industries. The introduction of dual channel feeding for continuous or cut-sheet print streams and inline stitching provide primary document flexibility, while new feeder enhancements including an Enclosure Pre-stacker, Autoloader, and Rotary Feeder address the ever changing needs for insert feeders. Fusion Cross’ fully automatic changeover meets the demand of the modern mailroom by processing stitched sets in a Flats format with heavy booklets and within minutes switching to high speed tri-folded applications that take full advantage of the 84,000 page per hour pinless cutter. “With Fusion Cross, companies can embark on a Single Machine Type Strategy (SMTS) and reap the benefits of lower costs and greater efficiency within their mail production facilities,” says John Lombard, CEO BÖWE SYSTEC North America. BÖWE SYSTEC’s Fusion Cross TNPES: The Key to Discovering International Markets he global economy has become more competitive as companies of all sizes seek to expand beyond domestic borders, and information technology is enabling smaller companies to also venture outside of the U.S. into foreign markets. With few opportunities for U.S.-based companies to snap up clients in a saturated domestic industry, many progressive organizations are looking abroad to developing countries for new customers and markets that can provide ample opportunities for new revenue sources. In recent years, as the middle class in emerging markets has grown significantly, companies in these growing markets are seeking to implement the latest and most advanced technologies. By exploring entry into foreign markets, or creating partnership opportunities, progressive U.S.-based companies are increasing their ability to tap into these expanding overseas consumer markets. To assist NPES member companies in identifying markets with the best potential for sales, NPES has operated a dynamic and aggressive international trade program for decades. NPES has offices or representatives in Brazil, Russia, India, Japan, and China—the fastest growing markets worldwide—but also focuses on other emerging regions, such as Southeast Asia, Mexico/Central America, and the Middle East. To further assist NPES members and other GRAPH EXPO 15 attendees in understanding current market opportunities worldwide, NPES will present an International Day program, Tuesday, September 15, 4:00 pm – 5:30 pm, in Room N426ab. Registration is free, but you must notify NPES of your attendance plans by e-mail to Pernilla Jonsson at: pjonsson@npes.org. This program will include an overview of the recent PRIMIR study, “Value-Added Printing & Finishing for Improved Profitability,” by its author Hal Hinderliter. Participants will also benefit greatly from an expert panel featuring informative discussion on current technology, trends, and opportunities available in different regions of the world. The International Day program will begin with a networking reception, providing an excellent opportunity for GRAPH EXPO 15 attendees to meet and develop relationships with potential business partners. Besides the featured PRIMIR study presentation with Hal Hinderliter, the international panel session will feature presentations by the following global business development experts: • Hamilton Costa, Director, NPES Latin America • Fabian Ruiz, Principal, Printexcol and Vice President, Board of Directors, Andigraf (Colombia) • Alexandre Keese, Representative, AFEIGRAF - Associação dos Agentes de Fornecedores de Equipamentos e Insumos para a Industria Gráfica. • Carlos R. Alvarado Aceves, Principal, CACG Consultoria • Vinod Vittoba, Director, NPES India • Jimmy Juneanto, Chairman, PPGI Indonesia Master Printer Association (invited) International Business Center In addition to the International Day program, the International Business Center located in S103ab is the epicenter for global networking at GRAPH EXPO. Here, delegations of printers from around the world will congregate to plan their daily activities. The International Business Center offers a comfortable environment to meet with potential international customers. NPES is here to assist companies succeed in the exciting, expanding global marketplace. For questions or further assistance please contact Pernilla Jonsson, NPES Assistant Director, International Trade at e-mail: pjonsson@ npes.org. DDMBA Streamlines Operations with SpencerMETRICS eseret Mutual Benefit Administrators (DMBA) is a non-profit organization that administers the welfare and financial benefits for the companies affiliated with The Church of Jesus Christ of Latter-day Saints (LDS). Located in Salt Lake City, UT, DMBA’s Central Services is the department that handles all of the printing and mailing for DMBA. As an in-plant operation, the Central Services management is continuously looking to meet key objectives. They need to increase equipment utilization, implement continuous improvements to operate efficiently, and meet the expanding demands of their customers. DMBA realized they needed a better understanding of various operations and associated resource allocations in order to proactively maintain a cost-benefit over outsourcing. DMBA transitioned from home-grown data collection to a Print MIS software, with very positive results, but as good as the MIS software is, it does not provide information on press productivity, equipment utilization, or insights into operational improvements. Press log data did not provide any relevant information about why the press was not printing or what barriers limited printing usable output. Gathering the operator’s knowledge was critical to replace “guestimates” with fact-based metrics. Rudimentary data collection using paper logs or spreadsheets followed by time-consuming analysis would have been counter-productive for management. Considering the capabilities of the SpencerMETRICS (Booth 3645) system DMBA deployed it in its printing department where they had their highest investment: an HP (Booth 1202) Indigo 7000 digital color press. Within days of acquiring the SpencerMETRICS system, DMBA was fully up and running. Management had immediate visibility into the operations. Impressed with the convenience, value, and affordability of the SpencerMETRICS system, DMBA extended it into their mailing department. The scalability of the system allowed them to deploy on a completely different type of device: a Pitney Bowes 8 Series inserting system. DMBA was able to employ standardized analytics and reporting across its printing and mailing departments. “With SpencerMetrics we can visualize what we are doing in our production department. It is helpful to prioritize the work; it shows problems visually that we can then collectively explore to close the gaps. We are seeing that we were not as efficient as we could be and have realized that we need to do some things differently and more efficiently,” says Mike O’Hara, Manager at DMBA Central Services. “We continue to learn from the system even after a year. It has been an eye-opening experience for us.” At DMBA, the SpencerMETRICS solution facilitated identification of several issues and helped to answer critical questions. They were able to: • Validate operator feedback and make strategic decisions. “We had no problems trusting our operators, but it is still a guestimate. We needed numbers to validate the feedback and support the decisions,” says O’Hara. • Gauge the magnitude of an equipment or workflow-related problem and allocate resources accordingly; identify how bad the problem really is. “How much resource should we spend to correct it? How do we quantify downtime associated with the problem to get attention from management or equipment manufacturer?” • Gain deeper understanding of job scheduling issues. “Why is it taking longer to get the job done? Why are we paying overtime to produce it? Why did we have to outsource a time-critical job with associated extra costs?” • Better estimate resources and job schedules. “How much time a job is on the press vs. associated ancillary time? What is the downtime being used for?” • Prioritize and sequence work. “Why are we doing things that are costing us money and that aren’t translating into delivering value to our customers? ... SpencerMETRICS helps us set realistic expectations,” says O’Hara. 18 September 15, 2015 | GRAPH EXPO Official Show Daily | PrintingNews.com
GraphExpo Show Daily September 15 2015
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